Privacy policy

GENERAL INFORMATION

All services provided in our store belong to our company and are operated by our company.

Our company may collect personal data for various purposes. Below is stated how and in what way the collected personal data are gathered and how and in what way these data are protected.

Through the completion of membership or various forms and surveys on our store, some personal information of the members related to themselves (such as name-surname, company information, telephone number, address, or e-mail address) is collected by our store due to the nature of the business.

Our company may, from time to time, send campaign information, information about new products, or promotional offers to its customers and members.
Our members may make all choices about whether or not to receive such information while becoming a member, and later, after logging into their account, they can change this preference in the account information section or notify it through the link in the information message sent to them.

During the approval process carried out through our store or by e-mail, the personal information transmitted to our store electronically by our members shall not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” made with our members.

In order to identify system-related problems and quickly resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general way and to collect broad demographic information.

Our company may also use the requested information outside the purposes and scope determined by the Membership Agreement for direct marketing purposes by itself or by persons with whom it cooperates. Personal information may also be used to contact the user when necessary. Information requested by our company or information provided by the user or information related to transactions made through our store may be used by our company and its partners, even outside the purposes and scope determined by the Membership Agreement, without disclosing the identity of our members, for various statistical evaluations, database creation, and market research.

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures and show necessary care to ensure and maintain confidentiality and to prevent all or any part of confidential information from entering the public domain or being disclosed or used by unauthorized persons or third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our e-commerce sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and that all your information is protected by encryption. This information is used only in connection with the sales transaction process and according to your instructions.

Information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for query, independent of our shopping sites. If the card’s availability is approved, the shopping process continues. Since no information about the card can be viewed or recorded by us, it is prevented that any third parties can obtain these details under any circumstances.

The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. For this reason, in order for the orders of customers who place their first order from our e-commerce sites to reach the supply and delivery stage, it is first necessary to confirm the accuracy of their financial and address/phone information. For this verification, if necessary, contact may be made with the credit card holder or the relevant bank.

Only you can access and change all the information you provide while becoming a member. As long as you securely protect your member login information, it is not possible for others to access and change information about you. For this purpose, operations are carried out within the 128-bit SSL security area during the membership process. This system is an international encryption standard that cannot be broken.

E-commerce sites that have an information hotline or customer service and that indicate open address and phone information are preferred more nowadays. In this way, you can obtain detailed information on all matters you have in mind and get more accurate information about the reliability of the company providing online shopping service.

Note: We recommend that you pay attention to the fact that the company’s open address and phone number are listed on internet shopping sites. If you are going to shop, note down all phone/address information of the store from which you are purchasing the product. If you do not trust it, confirm it by calling before shopping. On all our online shopping sites belonging to our company, all information and location of our company are stated.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website.
Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links.
The advertisements published on our site are distributed to our users through our advertising partners.
The principles of this Privacy Policy apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases listed below, our company may disclose users' information to third parties outside the provisions of this “Privacy Policy.”
These situations are limited in number and include:

1. To comply with the obligations imposed by the laws, decrees, regulations, etc., that are issued by an authorized legal authority and are in force;
2. To fulfill and put into practice the requirements of the “Membership Agreement” and other contracts concluded by our store with users;
3. In cases where information about users is requested as part of an investigation or inquiry properly carried out by an authorized administrative or judicial authority;
4. In cases where it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Never write your credit card number or passwords in the e-mails you send to our store’s Customer Services regarding any of your orders. The information contained in e-mails may be seen by third parties. Our company can under no circumstances guarantee the security of information transmitted from your e-mails.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website through a technical communication file (Cookie). The mentioned technical communication files are small text files sent by an internet site to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing information about the site’s status and preferences.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long they stay on the site, and helps to dynamically generate advertisements and content for specifically designed user pages.
The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept the technical communication file; however, users can change their settings so that the technical communication file is not sent or that a warning is given when the technical communication file is sent.

Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site or by sending an e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, they will enter into force on the date they are published.